Enterprise Singapore Logo
Advisory on COVID-19 for businesses
29 Mar 2022 Updated 06 May 2022

Safe Management Measures

Date Title
29 Apr 2022 Updated Advisory for Safe Management Measures at Retail Establishments and Lifestyle-Related Services
29 Apr 2022 Updated Safe Management Measures at Food & Beverage Establishments



Food & beverage (F&B) establishments, retail establishments and lifestyle-related services currently in operation must implement SMMs, as required by the Ministry of Manpower (MOM), and comply with the COVID-19 (Temporary Measures) (Control Order) Regulations 2020.

The following SMMs, which include the earlier safe distancing measures, are for:

 

Food & Beverage (F&B) Establishments

F&B establishments are required to comply with the measures set out by Enterprise Singapore (ESG), Housing & Development Board (HDB), Singapore Food Agency (SFA), Singapore Tourism Board (STB) and Urban Redevelopment Authority (URA) below.

Updates on Self-Service Buffet Lines

  • From 30 April 2022, self-service buffet lines will be allowed to resume at F&B establishments and events such as weddings and funerals and other work-related or social events.
  • To safeguard public health, F&B establishments and caterers that provide self-service buffet lines within their establishments or event premises will be required to provide an adequate number of hand sanitisers (containing at least 60% alcohol) or disposable gloves in the vicinity of a self-service buffet, with all starting points covered1. Please refer to Singapore Food Agency’s (SFA) circular for details.
  • F&B establishments and caterers that provide self-service buffet lines are to note that:
    • They must ensure the food is covered. Where the food is not served in chaffing dishes with attached covers, F&B establishments and caterers should install plastic/ glass barriers to protect food from exposure to environmental contamination or respiratory droplets from customers queueing at buffet lines.
    • They must also ensure that all personnel engaged in the sale and preparation of food and drinks wear masks at all times.
    • Communal amenities for self-service (e.g. drink dispensers, cutlery and condiment stations) can be used.
    • They should inform and remind customers to wear masks and use the hand sanitisers or disposable gloves when handling food at the self-service buffet counters.
    • They should frequently clean serving cutlery or replace them with cleaned ones.
    • F&B establishments should also continue to maintain high standards of food safety and comply with the existing food safety practices.

Updates on Mask Wearing

  • Mask wearing continues to be required in indoor settings2, including F&B establishments. Customers should put on their masks as soon as they have finished eating or drinking.

Updates on Group Size

  • There is no longer a limit on group sizes for individuals dining in at F&B establishments, including hawker centres and coffee shops.

Updates on Vaccination-Differentiated SMMs

  • Vaccination-Differentiated SMMs (VDS) continue to apply for dining in at F&B establishments. However, F&B establishments no longer need to conduct VDS checks for their customers, which is already the case for hawker centres and coffee shops. The onus will be on individuals dining in to abide by the rules.
  • F&B establishments should continue to inform customers that VDS is required for dining in, e.g. by putting up notices on their premises informing customers that only fully vaccinated persons may dine in.
  • Random spot checks will be done by enforcement agencies to ensure that only fully vaccinated individuals are dining in at such establishments.

Updates on Safe Distancing

  • Safe distancing is no longer required between individuals or groups dining in at F&B establishments.

Updates on Events at F&B Establishments

  • F&B served or consumed at events no longer needs to be served in individual portions.
  • VDS is required for all events with > 500 participants at any one time, including those held at F&B establishments. F&B operators or event organisers must conduct VDS checks for such events:
    • The SafeEntry (Business) App can be used with both the TraceTogether App and Token.
    • The SafeEntry Gateway Box cannot be used for VDS checks.
    • Please refer to go.gov.sg/acceptabledocs for the list of acceptable documents for eligibility checks.

Updates on Contact tracing

  • F&B establishments no longer need to implement SafeEntry via TraceTogether-only SafeEntry (TT-only SE) for dine-in customers, visitors, as well as workers and vendors. However, they can continue to use the SafeEntry (Business) App to conduct VDS checks for events with > 500 participants at any one time.
1 F&B establishments and caterers are required to provide at least two bottles of hand sanitisers (containing at least 60% alcohol) or two packs of disposable gloves in the vicinity of a self-service buffet, with all starting points covered, regardless of where the self-service buffet is held.
2 Indoor places refer to inside buildings or enclosed places, and typically have clearly defined entrances/exits. They include office buildings, shopping malls and public transport (i.e. when commuting in trains and buses), and hawker centres and coffee shops. Places which are sheltered but which are not enclosed at the sides and allow open access generally will be regarded as outdoor areas. For example, HDB void decks, retail block walkways (including where coffee shops outdoor seats may be located) and bus stops will be regarded as outdoor areas. For F&B establishments with Outdoor Refreshment Areas (ORAs) that are not covered or substantially enclosed, the ORAs can be considered outdoor areas. Refer to MOH’s media release for more details.

In addition to the above, F&B establishments must adhere to prevailing SMMs (see following sections). Firm action will be taken against any breaches. Under the COVID-19 (Temporary Measures) Act, first-time offenders will face a fine of up to S$10,000, imprisonment of up to six months, or both. Subsequent offences may face a fine of up to S$20,000, imprisonment of up to twelve months, or both. Businesses that do not comply with the government’s requirements on SMMs may also be ineligible for government grants, loans, tax rebates and other assistance, and may also be subject to temporary closures.

Vaccination-Differentiated Safe Management Measures

  • Customers can only dine in if they meet any of the following criteria:
    • Are fully vaccinated4;
    • Have recovered from COVID-195;
    • Are unvaccinated children aged 12 years and below (i.e. born in or after 2010); or
    • Are certified to be medically ineligible for all COVID-19 vaccines under the National Vaccination Programme. Medically ineligible individuals will need to show the ‘vaccination exemption’ status via the Trace-Together App/Token, HealthHub or present a hard copy memo6 issued by a General Practitioner (GP) clinic, public or private healthcare institution, along with a government-issued photo identification card for entry into these premises. More details on the criteria for medical ineligibility can be found in the sample of the standard memo here.
  • Refer to MOH’s information sheet for more details of the requirements for VDS.

Sale and Consumption of Alcohol and Entertainment

  • There are no longer restrictions on the following:
    • Sale and consumption of alcohol after 2230hrs.
    • Recorded and live music and entertainment.
    • Emphatic toasting with F&B by workers and customers.

Cleanliness and hygiene

  • Establishments should maintain high standards of sanitation and personal hygiene. Refer to the General Sanitation and Hygiene Advisory for Premises Owners and Operators by the National Environment Agency (NEA).
  • Common spaces and items, high-touch surfaces (e.g. counters, menus), interactive components (e.g. tablets, smart kiosks) as well as play areas should be cleaned and disinfected frequently.
  • Workers should clean or sanitise their hands before handling food orders.

Ventilation and improving indoor air quality

  • Refer to the Guidance Note to improve ventilation and indoor air quality in buildings issued by the Building and Construction Authority (BCA), National Environment Agency (NEA) and Ministry of Health (MOH)8.
4 This means they must have received the appropriate regimen of World Health Organisation Emergency Use Listing (WHO EUL) vaccines. Those aged 12 and above who have completed the primary vaccination series would require a booster dose to maintain the vaccination status. For more information, refer to MOH’s information sheet on the requirements for VDS.
5 Currently, all recovered persons from COVID-19 who are not fully vaccinated are given a 180-day exemption after infection to enter the F&B establishment for dine in. From 1 June 2022, all recovered persons will need to receive the booster dose within 9 months of their last primary vaccination dose, in order to maintain their vaccinated status.
6 To be certified as medically ineligible for all COVID-19 vaccines under the National Vaccination Programme, individuals may visit a doctor familiar with their medical condition, or alternatively, any clinic or hospital to obtain a hardcopy doctor-certified memo.
8 This Guidance Note provides building owners and facilities managers with updated recommended measures to enhance ventilation and air quality in indoor spaces.

Workforce vaccination

  • From 26 April 2022, unvaccinated workers can return to the workplace. However, employers may implement vaccination-differentiated requirements for their workers based on workplace health and safety, and operational needs of their respective companies or sectors. Refer to MOM’s updated advisory on COVID-19 vaccination at the workplace for more details.
9 Refers to back-of-house operations involving workers, including at offices, warehouses and manufacturing facilities.
  • F&B establishments may serve as venues for marriage10, MICE11, work-related12 and/or social events, subject to prevailing SMM requirements for these events.
  • VDS is required for all events with > 500 participants at any one time. Venue owners and event organisers are responsible for ensuring that VDS checks are adhered to for such events
10 Refer to the requirements at the GoBusiness portal for the SMMs on Marriage Solemnisations and Wedding Receptions.
11 Please refer to STB’s Requirements for Safe Management Measures at MICE events.
12 Please refer to MOM’s Requirements for Safe Management Measures at the Workplace.
  • Vaccination-Differentiated Safe Management Measures at Dine-in F&B Establishments (English) PNG | PDF
  • Vaccination-Differentiated Safe Management Measures at Dine-in F&B Establishments (Mandarin) PNG | PDF



 

Retail Establishments and Lifestyle-Related Services

Retail establishments and lifestyle-related services are required to comply with the measures set out by Enterprise Singapore (ESG), Housing & Development Board (HDB), Singapore Tourism Board (STB) and Urban Redevelopment Authority (URA) in this advisory. Establishments required to comply with these measures include malls, supermarkets and standalone stores.

Updates on Group Size for Dine-In and Safe Distancing

  • There will no longer be a group limit size.
  • Safe distancing will no longer be required between individuals or groups.

Updates on Vaccination-Differentiated SMMs

All malls, large standalone stores1 and establishments providing personal care services2 no longer need to conduct Vaccination-Differentiated SMMs (VDS) checks.

Updates on Capacity Limits

  • There will no longer be any capacity limits for shopping malls and large standalone stores, as well as at large commercial Family Entertainment Centres.
  • Events with >1,000 persons will no longer be subject to any capacity limits. However, premises operators should continue to observe limits of its own spaces for safety reasons, e.g. capacity limits imposed due to fire safety. Premises operators should also spread crowds out as evenly as possible.

Updates on Events

  • VDS is required for all events with > 500 participants at any one time. Event organisers must conduct VDS checks:
    • The SafeEntry (Business) App can be used with both the TraceTogether App and Token.
    • The SafeEntry Gateway Box cannot be used for VDS checks.
    • Please refer to go.gov.sg/acceptabledocs for the list of acceptable documents for eligibility checks.
  • F&B served or consumed at events no longer need to be served in individual portions.

Updates on Contact Tracing

All establishments no longer need to implement SafeEntry via TraceTogether-only SafeEntry (TT-only SE). However, they can continue to use the SafeEntry (Business) App to conduct VDS checks for events with > 500 participants at any one time.

Updates on Mask Wearing

Mask-wearing will continue to be required for indoor settings when people leave their homes, but will be optional in outdoor settings3. However, we encourage individuals to exercise precaution (for example, wear their masks in crowded outdoor areas).

1 These refer to standalone stores > 930 sqm (or 10,000 sqft) of GFA.
2 These refer to personal care services that require the removal of face masks, such as facial treatments, make-up services and saunas.
3 Indoor places refer to inside buildings or enclosed places, and typically have clearly defined entrances/exits. They include office buildings, shopping malls, retail shops and public transport (i.e. when commuting in trains and buses), and hawker centres and coffee shops. Places which are sheltered but which are not enclosed at the sides and allow open access generally will be regarded as outdoor areas. For example, HDB void decks, rooftop gardens, walkways outside shopping malls, taxi stands and bus stops will be regarded as outdoor areas. Refer to MOH’s media release for more details.

In addition to the above, Retail establishments and Lifestyle-Related Services must adhere to prevailing SMMs (see following sections). Firm action will be taken against any breaches under relevant laws. For instance, under the COVID-19 (Temporary Measures) Act, first-time offenders will face a fine of up to S$10,000, imprisonment of up to six months, or both. Subsequent offences may face a fine of up to S$20,000, imprisonment of up to twelve months, or both. Businesses that do not comply with the government’s requirements on SMMs may also be ineligible for government grants, loans, tax rebates and other assistance, and may also be subject to temporary closures.

Cleanliness and hygiene

  • Establishments should maintain high standards of sanitation and personal hygiene. Refer to the General Sanitation and Hygiene Advisory for Premises Owners and Operators by the National Environment Agency (NEA).
  • Hand sanitisers should be made available at common touchpoints (e.g. entry/exit doors, cashiers).
  • Common spaces such as counters and display shelves, play areas for children, shopping trolleys and baskets, handrails and other interactive hardware (such as iPads, mall directories, self-checkout kiosks or lift buttons) should be frequently cleaned and disinfected.
  • Product testing, e.g. perfume testers, make-up testers, are allowed. However, masks should be worn at all times in indoor settings. If masks need to be removed for such testing in indoor settings, participants must put on their masks as soon as they have finished testing the product.
  • Personal care services that require the removal of masks (e.g. facial treatments) must be provided in private rooms. If this is not possible, minimise the number of persons within the premises, areas where mask-on and mask-off services should be separated and ventilation should be improved where possible (e.g. put in place air purifier/open doors or windows).
  • Rooms, tools and workstations should be thoroughly disinfected before and after each service.
  • All clothing, towels and bedding should be changed after every use.

Ventilation and improving indoor air quality

  • Refer to the Guidance Note on improving ventilation and indoor air quality in buildings issued by the Building and Construction Authority (BCA), NEA and Ministry of Health (MOH)4.
4 This Guidance Note provides building owners and facilities managers with updated recommended measures to enhance ventilation and air quality in indoor spaces.

Workforce vaccination

  • From 26 April 2022, unvaccinated workers can return to the workplace. However, employers may implement vaccination-differentiated requirements for their workers based on workplace health and safety, and operational needs of their respective companies or sectors. Refer to MOM’s updated advisory on COVID-19 vaccination at the workplace for more details.

Protocol on handling COVID-19 cases

5 Refers to the retail establishments’ back-of-house operations involving workers, including at offices, warehouses and manufacturing facilities.
  • Work-related events can be held within the workplace premises or third-party venues6.
  • Activities and events can be held at public and common areas such as mall atriums, public transport nodes, HDB estates and common corridors.
  • Vaccination-Differentiated Safe Management Measures (VDS) must be implemented for events with > 500 participants at any one time. Venue owners and event organisers are responsible for ensuring that VDS checks are adhered to for such events. Participants can only enter if they meet any of the following criteria:
    • Are fully vaccinated7;
    • Have recovered from COVID-198;
    • Are unvaccinated children aged 12 years and below (i.e. born in or after 2010); or
    • Are certified to be medically ineligible for all COVID-19 vaccines under the National Vaccination Programme. Medically ineligible individuals will need to show the ‘vaccination exemption’ status via the Trace-Together App/Token, HealthHub or present a hard copy memo9 issued by a General Practitioner (GP) clinic, public or private healthcare institution, along with a government-issued photo identification card for entry into these premises. More details on the criteria for medical ineligibility can be found in the sample of the standard memo here.
  • Live performances, including busking and those held in outdoor settings, will be allowed to resume at events.
  • On-site F&B preparation and food tasting will be allowed, subject to relevant regulatory approvals and licence requirements for such F&B operations. In indoor settings, participants should put on their masks as soon as they have completed the food tasting.
  • If F&B is served or consumed10, e.g. food fair, the F&B SMMs below must be implemented:
    • In indoor settings, participants should put on their masks as soon as they have finished eating or drinking.
    • VDS is required for dining in, even if the event has less than 500 participants. Notices should be put up to inform customers that only fully vaccinated persons may dine in (see paragraph 16 for VDS criteria).
6 Work-related events held in F&B establishments must comply with the SMM requirements for F&B establishments.
7 This means they must have received the appropriate regimen of World Health Organisation Emergency Use Listing (WHO EUL) vaccines. Those aged 12 and above who have completed the primary vaccination series would require a booster dose to maintain the vaccination status. For more information, refer to MOH’s information sheet on the requirements for VDS.
8 Currently, all recovered persons from COVID-19 who are not fully vaccinated are given a 180-day exemption after infection to enter the F&B establishment for dine in. From 1 June 2022, all recovered persons will need to receive the booster dose within 9 months of their last primary vaccination dose, in order to maintain their vaccinated status.
9 To be certified as medically ineligible for all COVID-19 vaccines under the National Vaccination Programme, individuals may visit a doctor familiar with their medical condition, or alternatively, any clinic or hospital to obtain a hardcopy doctor-certified memo.
10 Self-service buffet lines will be allowed from 30 April 2022.
  • Vaccination-Differentiated Safe Management Measures at Shopping Malls and Large Standalone Stores (English) PNG | PDF
  • Vaccination-Differentiated Safe Management Measures at Shopping Malls and Large Standalone Stores (Mandarin) PNG | PDF

This advisory is based on information updated as of 29 April 2022.