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Advisory on COVID-19 for businesses
19 Mar 2020 Updated 30 Jan 2021

Safe Management Measures

The Multi-Ministry Taskforce (MTF) announced on 14 December that Phase 3 will commence on 28 December 2020, where more activities in the community will resume.

To provide a safe environment for all customers and workers, F&B establishments, retail establishments and lifestyle-related services currently in operation must implement Safe Management Measures, as required by the Ministry of Manpower (MOM), and comply with the COVID-19 (Temporary Measures) (Control Order) Regulations.

The following Safe Management Measures, which include the earlier Safe Distancing Measures, are for:

 

Food & Beverage (F&B) Establishments

F&B establishments are required to comply with the measures set out by Enterprise Singapore (ESG), Housing & Development Board (HDB), Singapore Food Agency (SFA), Singapore Tourism Board (STB) and Urban Redevelopment Authority (URA) below. The information in this advisory supersedes that in previous advisories or statements.

F&B establishments are to note the following:

  • With effect from 28 December 2020, social gatherings are allowed to comprise up to 8 persons, an increase from 5 persons. F&B establishments are correspondingly permitted to seat dining groups of up to 8 persons.
  • In the first half of 2021, TraceTogether-only SafeEntry will be introduced at F&B establishments. Before TraceTogether-only SafeEntry is introduced, F&B establishments should implement Token check-in mode which allows the scanning of TraceTogether Tokens for SafeEntry check-in.
  • F&B establishments can provide dine-in services, with the exception of establishments with Pubs, Bars, Nightclubs and Discos SFA license categories or SSIC codes starting with 5613.
  • Sale and consumption of alcohol in all F&B establishments will be prohibited after 2230hrs daily. This includes consumption at any outdoor refreshment area (ORA) and/or tables/chairs1 owned or managed by such establishment. As a best practice, by around 2200hrs, F&B operators should cease the sale of alcohol as a dine-in service and remind patrons to consume their alcohol by 2230hrs.
  • F&B establishments may provide their venue for wedding receptions and solemnisations, as well as work-related events by third parties; they are required to comply with the Safe Management Measures for these events2. Whilst F&B establishments may host wedding solemnisations, no food or beverages may be served during the solemnisation. Any meal following the solemnisation involving more than 8 persons will be considered a reception. F&B establishments are reminded that a wedding couple is only allowed to hold one reception.
1 The furniture should be kept / secured after close of business in such manner to prevent use.
2 Refer to the advisory at the GoBusiness portal for the Safe Management Measures on Marriage Solemnisations and Wedding Receptions.
  • Business-focused work-related events (both non customer-facing and customer-facing3) can be held within the workplace premise and third-party venues. Existing guidelines on the respective event venues will apply.
    • Events held in F&B establishments are subject to a cap of 50 persons or a lower number, depending on venue capacity and safe distancing requirements.
    • At least one-metre spacing between individuals must be maintained at all times.
    • Meals should not be the main feature. Food and drinks, if provided, must be served to seated diners individually. Meal durations should be kept short to minimise the period that individuals are unmasked.
    • Prevailing Safe Management Measures as indicated in MOM’s Requirements for Safe Management Measures at the workplace4 continue to apply.
    • Events organised by F&B establishments within their own F&B premises are subject to the maximum number of individuals that the venue may accommodate after safe distancing measures are adhered to.
    • Events organised by external parties at F&B establishments (where the F&B premise now function as a third-party venue) are subject to a cap of 50 persons (excluding service staff) or a lower number, depending on venue capacity and safe distancing requirements. Meals should not be the main feature. Food and drinks, if provided, must be served to seated diners individually. Meal durations should be kept short to minimise the period that individuals are unmasked.
    • Each group must be limited to 8 or fewer persons, with at least one-metre spacing between groups.
    • Food fairs are not permitted.
  • Such events are still not permitted at public and common areas such as mall atriums, public transport nodes, HDB estates and common corridors.
  • Enterprise events are only allowed for work-related reasons. Those that are social or recreational in nature (e.g. Dinner & Dance) are not allowed.
3 Non customer-facing events include conferences, seminars, corporate retreats, etc, while customer-facing events include product launches, F&B establishment openings, marketing/branding events, workshops etc. Events that are substantially recreational or social in nature (such as gala dinners, networking functions, company D&Ds) are not permitted.
4 Refer to MOM’s Requirements for Safe Management Measures at the Workplace.

The following measures apply to all customer-facing operations of F&B establishments:

For queues, F&B establishments are to clearly demarcate queue lines, and must ensure one-metre spacing between customers at areas such as entrances and cashier counters (e.g. through floor markers). One-metre spacing must also be maintained between queues and seated diners.

  • Each table or group must be limited to 8 or fewer persons, with at least one-metre spacing between tables or groups5. Except for solemnisations, wedding receptions and work-related events, F&B establishments should not accept reservations or walk-ins for groups with more than 8 persons, even if they are split across multiple tables6. There should be no mixing or intermingling between groups.
  • Where tables/seats are fixed, tables/seats should be marked out to accommodate groups of no more than 8, while ensuring at least one-metre spacing between groups.
  • Self-service buffet lines are not allowed7.
5 F&B establishments may use the bar counters to seat and serve meals to dine-in customers, but must ensure there is at least one-metre spacing between groups of diners.
6 Exceptions can only be made if all members of the group are from the same household. These groups can be allowed into the establishment. However, they will need to be seated at multiple tables, with no more than 8 persons per table, and with at least one metre spacing maintained between these groups. Establishments can request to verify diners’ claims that they are from the same household, and can reject entry of diners at their discretion.
7 This also applies to catering companies providing meals on other premises. Catering companies should also take reference from the allowable settings for food consumption i.e MICE, weddings, and work-related events.
  • Live music, radio broadcasts, all forms of television/video screenings8 and other forms of public entertainment9 such as dancing and singing (by both employees and customers), darts, karaoke, billiard, pool and snooker in the F&B premises are not allowed. F&B operators should undertake measures to make clear to customers, for instance, that performing songs, including birthday songs, is not permitted. Operators that allow customers to perform risk enforcement action.
  • Recorded music, speech and sounds may be played, but only as soft background music. This must not be louder than 60 decibels. As a gauge, this would be the sound level of a regular conversation.
  • Emphatic toasting with food or drinks is also disallowed, by both employees and customers. Operators should also ensure that their employees refrain from conduct that could encourage customers to make emphatic verbal toasts, as the latter would put operators at risk of enforcement action.
  • Operators of common play areas for children/toddlers/infants in F&B establishments10 must ensure at least one-metre spacing between groups of patrons.
8 Except for advisory videos related to Safe Management Measures, static images and a carousel of static images on a digital screen (e.g. of menus and promotional items) without sound are not considered to be TV/video screenings.
9 Public Entertainment activities are as defined under the Public Entertainments Act which includes singing or dancing by customers, game machines and any machine or device by the manipulation of which chances are given of obtaining prizes in money or kind.
10 These play areas refer to the facilities provided free of charge in the establishments.
  • SafeEntry11 check-in today can be done by the following modes, scanning of the SafeEntry QR code using a QR code scanner on a smartphone, using SingPass Mobile App, using the TraceTogether App or presenting the TraceTogether Token or NRIC/FIN for scanning. While all these modes of check-in are still acceptable, F&B establishments should implement Token check-in mode which allows the scanning of TraceTogether Tokens for SafeEntry check-in12. Businesses that already accept NRIC/FIN for check-in will also be able to accept Token for check-in if they are already using the smartphone loaded with the SafeEntry (Business) App setup, or the laptop and scanner setup, if the scanner can scan barcode and QR code.
  • For avoidance of doubt, TraceTogether Token check-in is not the same as TraceTogether-only SafeEntry. The former refers to the mode of check-in13, while the latter refers to the overall programme which will permit only TraceTogether modes of check-in (for which either the TraceTogether App or Token will be valid). We have yet to implement TraceTogether-only SafeEntry for F&B establishments.
  • Those that only provide takeaway and/or delivery, with no dine-in services, are not required to do so.
11 A full list of places where SafeEntry must be deployed can be found at www.safeentry.gov.sg/deployment .
12 TraceTogether-only SafeEntry will only be implemented after everyone has had the chance to collect a Token in their constituencies, and a reasonable period of national distribution is achieved. When TraceTogether-only SafeEntry is implemented, individuals entering premises on TraceTogether-only SafeEntry will have to use either their TraceTogether App or TraceTogether Token to check in. Foreigners who are pass holders can register for the TT app using their FIN and/or collect their TT tokens from designated collection points.
13 TraceTogether Token check-in is done by premises scanning the QR codes on the TraceTogether Tokens of customers, vendors and visitors. Refer to go.gov.sg/token-scanning to find out how to implement Token check-in mode.

F&B establishments must conduct temperature screening14 and checks on visible symptoms15 for customers at entrances, and advise those with fever and/or who appear unwell to visit a doctor before turning them away. Those that only provide takeaway and/or delivery are not required to do so.

14 Individuals with temperatures above 38 degrees Celsius are considered to be having a fever. F&B establishments with seated diners in malls need not conduct temperature screening and checks on visible symptoms for customers if the mall is already doing so. They should however do so, if they operate outside the mall hours.
15 Notable visible symptoms to look out for include: (a) coughing; (b) sneezing; (c) breathlessness; and (d) a runny nose.

  • F&B establishments must ensure that all employees, customers, delivery personnel and other onsite personnel put on their masks properly at all times, except when eating and drinking. F&B establishments must also ensure that on-site diners do so before food is served and immediately after their meals, as well as when diners move around the establishment.
  • F&B establishments must ensure that common spaces and items (e.g. utensils placed in common spaces), as well as high-touch surfaces (e.g. counters, menus) and interactive components (e.g. iPads, smart kiosks), as well as play areas for children/toddlers/infants are frequently cleaned/disinfected.
  • Any communal amenities (e.g. drink dispensers and common condiments) must not be used. Self-service food samples, must not be provided.

F&B establishments should put up clear signages to remind customers to comply with safe distancing requirements where applicable, and train and deploy service personnel to provide clear communication to customers on safe distancing measures.

Refer to Annex A for other recommended guidelines.

  • To ensure COVID-safe workplaces, F&B establishments should take care of their workers, workplaces and those who may become unwell at their workplaces, as outlined in MOM’s Requirements for Safe Management Measures at the workplace.
  • For non-customer-facing work-related events, food and drinks should preferably not be served or consumed. If deemed necessary for food and drinks to be provided, attendees must be seated one-metre apart and served individually, and should minimise contact with one another while unmasked. Prevailing Safe Management Measures as indicated in MOM’s Requirements for Safe Management Measures at the workplace17 continue to apply.
16 Refers to the F&B establishments’ back-of-house operations involving employees, including at offices, warehouses and manufacturing facilities.
17 Refer to MOM’s Requirements for Safe Management Measures at the Workplace.
  • Government agencies will be conducting inspections to check on the proper implementation of the Safe Management Measures. Under the COVID-19 (Temporary Measures) Act passed in Parliament on 7 April 2020, first-time offenders will face a fine of up to S$10,000, imprisonment of up to six months, or both. Subsequent offences may face a fine of up to S$20,000, imprisonment of up to twelve months, or both.
  • Businesses that do not implement or comply with the government’s requirements on Safe Management Measures may be ineligible for government grants, loans, tax rebates and other assistance, and may also be subject to temporary closures.



 

Retail Establishments and Lifestyle-Related Services

Retail establishments and lifestyle-related services are required to comply with the measures set out by Enterprise Singapore (ESG), Housing & Development Board (HDB), Singapore Tourism Board (STB) and Urban Redevelopment Authority (URA) in this advisory. Establishments required to comply with these measures include malls, supermarkets and standalone stores18.

18 These refer to stores that occupy entire buildings, e.g. IKEA, Decathlon Innovation Lab.

Retail establishments and lifestyle-related services are to note the following:

  • With effect from 28 December 2020, social gatherings are allowed to comprise up to 8 persons, an increase from 5 persons.
  • With effect from 28 December 2020, the occupancy limit for malls and large standalone stores has been changed to one person per 8 sqm of Gross Floor Area (GFA), an increase from one person per 10 sqm of GFA.
  • In the first half of 2021, TraceTogether-only SafeEntry will be introduced at retail establishments and lifestyle-related services. Before TraceTogether-only SafeEntry is introduced, these establishments should implement Token check-in mode which allows the scanning of TraceTogether Tokens for SafeEntry check-in).
  • Business-focused work-related events (both non customer-facing and customer-facing19) can be held within the workplace premises and third-party venues. Existing guidelines on the respective event venues will apply.
    • Events held in retail establishments are subject to a cap of 50 persons or a lower number, depending on venue capacity and safe distancing requirements.
    • At least one-metre spacing between individuals must be maintained at all times.
    • Meals should not be the main feature. Food and drinks, if provided, must be served to seated diners individually. Meal durations should be kept short to minimise the period that individuals are unmasked.
    • Prevailing Safe Management Measures as indicated in MOM’s Requirements for Safe Management Measures at the workplace20 continue to apply.
    • Events organised by retail establishments within their own retail premises are subject to the maximum number of individuals that the venue may accommodate after safe distancing measures are adhered to. See stipulated occupancy limits below.
    • Events organised by retail establishments at third-party venues are subject to a cap of 50 persons or a lower number, depending on venue capacity and safe distancing requirements (excluding service staff).
    • Events organised by external parties at retail establishments (where the premises now functions as a third-party venue) are subject to a cap of 50 persons or a lower number, depending on venue capacity and safe distancing requirements (excluding service staff).
    • Meals should not be the main feature. Food and drinks, if provided, must be served to seated diners individually. Meal durations should be kept short to minimise the period that individuals are unmasked.
    • All other prevailing workplace and venue Safe Management Measures must be adhered to.
  • Such events are still not permitted at public and common areas such as mall atriums, public transport nodes, HDB estates and common corridors.
  • Enterprise events are only allowed for work-related reasons. Those that are social or recreational in nature (e.g. Dinner & Dance) are not allowed.
19 Non customer-facing events include conferences, seminars, corporate retreats, etc, while customer-facing events include product launches, store openings, marketing/branding events, workshops etc. Events that are substantially recreational or social in nature (such as gala dinners, networking functions, company D&Ds) are not permitted.
20 Refer to MOM’s Requirements for Safe Management Measures at the Workplace.
  • From 28 December 2020, the occupancy limit for all malls and large standalone stores > 930 sqm (or 10,000 sqft) of GFA has been changed to one person per 8 sqm of GFA21.
  • All other stores (e.g. shops within malls, at HDB residential blocks, at MRT stations or bus interchanges) are not required to adhere to these occupancy limits as long as at least one-metre distancing between individual customers or groups of customers who are shopping together (up to 8 persons) is maintained.
21 For mixed-use developments, GFA refers to the retail component only.

The following measures apply to all customer-facing operations of retail establishments and lifestyle-related services:

  • Retail establishments are to ensure at least one-metre spacing between groups of patrons (of up to 8 persons).
  • Retail establishments are to clearly demarcate queue lines for customers at entrances, cashier counters, weighing counters, fitting rooms and must ensure at least one-metre spacing between individual customers (e.g. through floor markers).
  • Employees must manage queues to ensure that safe distancing is observed at all times.
  • Activities and events at mall atriums are not allowed22. Retail establishments may conduct customer-facing activities or events within the shop premises or at permitted third-party venues such as MICE locations.
  • Operators of common play areas for children/toddlers/infants in retail stores or malls23 must ensure at least one-metre spacing between groups of patrons (of up to 8 persons).
22 Such activities may be allowed for supermarkets on a case-by-case basis, if an extension of existing retail space is deemed necessary to ensure safe distancing. Approval must be sought from ESG.
23 These play areas refer to the facilities provided free of charge in the shops or at the malls’ common areas.
  • The following retail establishments are required to deploy SafeEntry24 to log the check-in of customers, vendors and visitors to their premises:
    • Malls and large standalone stores;
    • Large retail stores >930 sqm or 10,000 sqft;
    • Supermarkets;
    • Stores providing personal care and beauty services, as these are higher-risk venues where customers will be unmasked.
  • SafeEntry check-in today can be done by the following modes, scanning of the SafeEntry QR code using a QR code scanner on a smartphone, using SingPass Mobile App, using the TraceTogether App or presenting the TraceTogether Token or NRIC/FIN for scanning. While all these modes of check-in are still acceptable, the above listed retail establishments (with some exceptions below) should implement Token check-in mode which allows the scanning of TraceTogether Tokens for SafeEntry check-in25. Businesses that already accept NRIC/FIN for check-in will also be able to accept Token for check-in if they are already using the smartphone loaded with the SafeEntry (Business) App setup, or the laptop and scanner setup, if the scanner can scan barcode and QR code.
  • For avoidance of doubt, TraceTogether Token check-in mode is not the same as TraceTogether-only SafeEntry. The former refers to the mode of check-in26, while the latter refers to the overall programme which will permit only TraceTogether modes of check-in (for which either the TraceTogether App or Token will be valid). We have yet to implement TraceTogether-only SafeEntry for retail establishments.
  • After TraceTogether-only SafeEntry is implemented in the first half of 2021, large retail stores >930sqm (or 10,000sqft) and supermarkets located inside other TraceTogether-only SafeEntry venues with same operating hours (e.g. malls or commercial buildings) will not be required to deploy TraceTogether-only SafeEntry for customers, vendors and visitors. However, large retail stores and supermarkets with longer operating hours than the malls or commercial buildings must continue to implement SafeEntry.
  • Currently, retail stores ≤ 930sqm (or 10,000 sqft) are encouraged, but not required, to deploy SafeEntry for customers. After TraceTogether-only SafeEntry is implemented nationwide in the first half of 2021, such retail stores that are located inside other TraceTogether-only SafeEntry venues, such as malls or commercial buildings etc, will no longer be encouraged to deploy SafeEntry for customers, vendors and visitors.
24 A full list of places where SafeEntry must be deployed can be found at www.safeentry.gov.sg/deployment.
25 TraceTogether-only SafeEntry will only be implemented after everyone has had the chance to collect a Token in their constituencies, and a reasonable period of national distribution is achieved When TraceTogether-only SafeEntry is implemented, individuals entering premises on TraceTogether-only SafeEntry will have to use either their TraceTogether App or TraceTogether Token to check in. Foreigners who are pass holders can register for the TT app using their FIN and/or collect their TT tokens from designated collection points.
26 TraceTogether Token check-in is done by premises scanning the QR codes on the TraceTogether Tokens of customers, vendors and visitors. Refer to go.gov.sg/token-scanning to find out how to implement Token check-in mode.

All malls, large standalone stores, supermarkets and stores providing personal care and beauty services must conduct temperature screening27. Employees must check for visible symptoms28 for customers at entrances, and turn away those with fever and/or who appear unwell29.

27 Individuals with temperatures above 38.0 degrees Celsius are considered as having a fever.
28 Notable visible symptoms to look out for include: (a) coughing; (b) sneezing; (c) breathlessness; and (d) a runny nose.
29 Except where the individual is entering the permitted premises to seek medical treatment for a specified symptom.
  • All employees, customers, delivery personnel and other onsite personnel must put on their masks properly at all times.
  • Product testers and samples for self application and immediate consumption e.g. e.g. perfume testers, make-up testers and unsealed food samples, are not allowed. Staff must also not apply the product sample directly on customers.
  • Retail establishments must ensure frequent cleaning and disinfection of:
    • common spaces such as counters and display shelves, where customers are served, as well as play areas for children/toddlers/infants;
    • items such as shopping trolleys/baskets and handrails, which have high human contact; and
    • interactive hardware such as iPads, mall directories, self-checkout kiosks or lift buttons.

Retail establishments should put up clear signages to remind customers to comply with safe distancing requirements where applicable, and train and deploy service personnel to provide clear communication to customers on safe distancing measures.

Refer to Annex A for other recommended guidelines, and Annex B on guidance for specific trades.

  • To ensure COVID-safe workplaces, retail establishments should take care of their workers, workplaces and those who may become unwell at their workplaces, as outlined in MOM’s Requirements for Safe Management Measures at the workplace.
  • For non-customer-facing work-related events, events held in retail establishments are subject to a cap of 50 persons or a lower number, depending on venue capacity and safe distancing requirements. At least one-metre spacing between individuals must be maintained at all times. Meals should not be the main feature. Food and drinks, if provided, must be served to seated diners individually. Meal durations should be kept short to minimise the period that individuals are unmasked.
30 Refers to the retail establishments’ back-of-house operations involving employees, including at offices, warehouses and manufacturing facilities.
  • Government agencies will be conducting inspections to check on the proper implementation of the Safe Management Measures. Under the COVID-19 (Temporary Measures) Act passed in Parliament on 7 April 2020, first-time offenders will face a fine of up to S$10,000, imprisonment of up to six months, or both. Subsequent offences may face a fine of up to S$20,000, imprisonment of up to twelve months, or both.
  • Businesses that do not implement or comply with the government’s Safe Management Measures may be ineligible for government grants, loans, tax rebates and other assistance, and may also be subject to temporary closures.



 

F&B and Online Retail Delivery

With effect from 7 April, all F&B establishments can only operate for takeaway and/or delivery. Dining-in is not permitted. In addition, only online retail sales and delivery are allowed for retail establishments not providing essential services. These measures are to reduce interactions outside of the household.

In line with this, we are providing operational guidance on Safe Distancing Measures for businesses providing delivery services for F&B and retail establishments. This includes in-house delivery operations, third-party delivery businesses, as well as taxis and private-hire cars, which can make grocery and food deliveries from 29 March to end June 2020. All such delivery personnel must comply with these measures.

Businesses providing food delivery services must comply with the following:

For delivery personnel

  • Delivery personnel must wear masks at all times during their work.
  • Delivery personnel must minimise contact and interactions with others at all times and not cluster together. This includes interactions with staff from F&B establishments, customers and other delivery personnel.
  • Delivery personnel must comply with the one-metre distancing measure. If an F&B outlet is crowded, they should wait outside the establishment, maintain a safe distance from other delivery personnel or customers, and only enter the outlet when the food is ready for collection.

For F&B establishments

  • Encourage F&B establishments to opt for contactless pick-up, where food orders are placed by the F&B establishment at designated locations for pick-up by delivery personnel.

For customers

  • Encourage customers to opt for contactless receiving of food, where food orders are left by delivery personnel at designated locations (e.g. at the doorstep) for pick-up by customers.

Businesses providing online retail delivery services must comply with the following:

For delivery personnel

  • Delivery personnel must wear masks at all times during their work.
  • Delivery personnel must minimise contact and interactions with others at all times and not cluster together. This includes interactions with staff from retail establishments, customers and other delivery personnel.
  • Delivery personnel must comply with the one-metre safe distancing measure. They should only enter the retail establishment when the retail item is ready for collection.

For retail establishments

  • Encourage retail establishments to opt for contactless pick-up, where items are placed at designated locations for pick-up by delivery personnel.

For consumers

  • Encourage customers to opt for contactless receiving of items, where items are left by deliver personnel at designated locations (e.g. at the doorstep) for pick-up by customers.
  • For bulky items, delivery personnel must leave the premises once the items are put in place.
  • All delivery businesses must comply with the following:
      • Carry out daily temperature screening and health declaration among staff, including delivery personnel before they start work. Those who are unwell cannot work and must go to the doctor.
      • Ensure adoption of cleanliness and hygiene practices and compliance with MOH health advisories.
      • Equip delivery personnel with hand sanitisers. Personnel must be reminded to wash their hands with soap and water regularly. In the event that they are unable to do so in between deliveries, they must keep their hands clean by using the hand sanitisers.
      • Delivery personnel must frequently clean carriers such as food carriers, food bags and food warmers for food delivery, and other forms of carriers and boxes for retail delivery. The frequency of cleaning should be commensurate with increased usage.
      • Delivery personnel should not place their personal items (e.g. water bottles) in the same box, carrier, or insulated container, which are used to hold food ordered by customers.
      • Businesses can refer to NEA’s guidelines of Interim List of Household Products and Active Ingredients for Disinfection of the COVID-19 Virus for information. Businesses will need to ensure appropriate use of disinfectants and ensure they do not come into contact with food.
  • Employers, staff, and delivery personnel must exercise social responsibility by observing good personal hygiene and monitoring their health conditions. Staff and delivery personnel must reduce physical interactions and not have meals in groups. Those who are unwell, even with mild flu-like symptoms, must see a doctor and stay at home to prevent spreading illness to others.
  • All companies providing delivery services must provide clear communications and reminders to delivery personnel on the above safe distancing and baseline sanitation and hygiene measures to ensure compliance.
  • Government agencies will be stepping up enforcement of these Safe Distancing Measures. Under the COVID-19 (Temporary Measures) Act passed in Parliament on 7 April 2020, first-time offenders will face a fine of up to S$10,000, imprisonment of up to six months, or both. Subsequent offences may face a fine of up to S$20,000, imprisonment of up to twelve months, or both.
  • Businesses that do not implement or comply with the government’s safe distancing advisories may also be ineligible for government grants, loans, tax rebates and other assistance.

If items require on-site installation, businesses should ensure that staff responsible for delivery and installation comply with stringent hygiene and safe distancing practices as set out above, and leave the premises once installation is completed. The number of staff involved in the installation should be kept to a minimum.

You should wear a mask at all times.

There are two exceptions: first, if you cycle to deliver food items. This is because cycling can be a strenuous activity. Second, if you deliver riding a motorcycle. Nevertheless, you are advised to pull down the helmet visor while riding. When you are not riding or cycling, you must put on your mask.




 

For Consumers

As consumers, you too can do your part in our safe distancing movement.

F&B

Safe Distancing for F&B for consumers - English
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Safe Distancing for F&B for consumers - Chinese
下载文件: PDF | JPEG

Retail/Lifestyle

Safe Distancing for Retail for consumers - English
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Safe Distancing for Retail for consumers - Chinese
下载文件: PDF | JPEG


This advisory is based on information updated as of 30 January 2021.