Enterprise Singapore Logo
Advisory on COVID-19 for businesses
22 Jun 2021 Updated 17 Sep 2021

Fast and Easy Testing (FET)

As part of Vaccination-Differentiated Measures,

  • F&B establishments may resume dine-in services for groups of up to five fully vaccinated persons (F&B establishments that cannot ensure diners are fully vaccinated can only operate take-away and delivery services);
  • PCS establishments may offer mask-off services to groups of up to five fully vaccinated persons.

All businesses that remain open (including dine-in F&B establishments only open for delivery/takeaways and PCS establishments open for mask-on services and/or the sale of products) must ensure their outlet staff continue to comply with the regular 14-day FET requirement.

Mandatory Regular Fast and Easy Testing (FET) for staff involved in higher-risk mask-off activities

As part of the suite of measures to reduce transmission for mask-off activities, all staff who work in settings with unmasked clients/patrons and/or have prolonged and close contact with clients when performing services will be placed on the Fast and Easy Testing (FET) regime, using tests such as antigen rapid test (ART), regardless of their vaccination status.

From 15 July 2021, FET Rostered Routine Testing (RRT) will be made mandatory for staff in the following higher-risk settings:

 

Dine-in food & beverage (F&B) establishments

All outlet employees, regardless of vaccination status, working in all dine-in F&B establishments (including restaurants, cafes, food courts, coffee shops, hawker centres) must undergo FET. This includes both part-time and full-time employees, as well as third-party contracted staff (e.g. cleaners) who work at the establishments. Business owners and store managers that work at the workplace must also undergo FET.

Staff may be exempted from the FET RRT based on the following, subject to approval from the respective sector lead Government agencies:

  • Contraindication (e.g. nasal surgery, facial injury that may affect the collection of nasal samples from the nostril);
  • Exemption due to special needs and disability (e.g. special needs such as autism, disability such as vision loss and physical impairment);
  • Exemption due to past infection from COVID-19 within 270 days, with the following supporting documents:
    • Positive COVID-19 test record in HealthHub within 270 days (this should be the first C+ from the last episode of confirmed infection/re-infection, a C+ from persistent shedding will not be counted); or
    • Doctors’ discharge memo

Staff should be tested at least once every 14 days. From 13 September 2021, this frequency will be increased, and staff will need to tested at least once every seven days.

F&B establishments such as restaurants, cafes, food courts, and coffee shops are encouraged to conduct Employer-Supervised Self-Swab (ESSS), where employees will swab themselves under the supervision of a trained staff (‘Supervisor’). Supervision can be done either on-site at the workplace or virtually using tools such as video conferencing. To conduct ESSS, establishments will need to undergo training provided by the Government to supervise employees’ self-swab.

Small businesses in hawker centres may be unable to organise the supervised self-swabs on their own. In such instances, the relevant Government agencies will progressively reach out to business owners and provide a sign-up link for employees to secure an appointment at Quick Test Centres (QTCs).

The costs for FET will be borne by the Government until 31 December 2021.

Enterprises conducting ESSS for their employees are required to ensure that:

  1. they have appointed trained Swab Supervisors to ensure that each and every employee is supervised by a trained Swab Supervisor (see section below on “How do I train staff to become supervisors for ESSS?”);
  2. test results obtained by employees from ESSS are uploaded on the Swab Registration System (SRS) in accordance with the FET requirements (see section below on “How do I request test kits / record the FET results?”); and
  3. employees that obtain ‘AG+’ or ‘Double Invalid’ test results under ESSS are managed in accordance to FET regulations (see section below on “What should I do if an employee obtains an ‘AG+’ / ‘Double Invalid’ ART result?”)

To support establishments in their efforts to get started on FET, the Government will set up training programmes that companies can leverage to train supervisors in their establishments to supervise ART self-swabs for their staff.

All F&B establishments must nominate up to two employees per outlet to attend a 4-hour virtual Supervisory Training in ART Self-Swab conducted by the Ministry of Health (MOH)’s appointed vendor, HMI Institute. Nominated employees above 50 years old must be fully vaccinated (i.e. have received two doses of the COVID-19 vaccination from our national vaccination programme).

Staff who complete the course will be issued a certificate of attendance. To register staff for the Supervisory Training, F&B establishments should book their training slot directly with HMI Institute here.

Upon successful sign-up, a web link will be sent for employees to attend the virtual training session via Zoom.

Please note that timings for the training are from a) 8am-12pm, b) 2pm-6pm and c) 6pm-10pm. These will be available on a first-come-first-served basis.

F&B establishments should submit their essential details here to arrange for both the self-collection of test kits and set-up of the Swab Registration System (SRS) account to be used for uploading FET results.

Enterprises with multiple outlets are encouraged to submit a form for each outlet (or unique SFA license). The Point-of-Contact (POC) indicated in the form must be the employee who will be responsible for both self-collection of the test kits, and managing the uploading of FET results.

Self-collection of test kits

The Government will be supplying ART test kits to enterprises until 30 September 2021.

The following details are required to facilitate the self-collection of test kits:

  • Name of Point-of-Contact (POC)
  • Full delivery address
  • Postal code
  • Email (to receive confirmation email, if any)
  • Mobile number of POC (to receive confirmation SMS, if any)
  • Number of employees (including all full-time, part time and third-party contracted staff)

Following the submission of details, a confirmation email from a third-party vendor will be sent to your company POC with the collection location and date within a week. An SMS will subsequently be sent when the kits are ready for collection. The kits must be collected within three days upon receipt of the SMS.

For ART kit replenishment for subsequent months, companies can submit orders via go.gov.sg/fet-kits. Company POCs should log in with the contact number and email address used for the initial registration, and opt for either delivery and self-collection. The number of kits / staff indicated cannot exceed the numbers previously declared. If amendments are required, companies should submit an Amendment Order via the the same link on the order page with justification for the additional numbers requested for ESG / SFA to approve.

Enterprises shall only use the ART test kits that are supplied by the Government for ESSS and shall not distribute, supply or sell them to any third-party.

Company POCs will receive an email notification after the SRS accounts have been set up. They will be responsible for uploading the results.

More details on how to use the SRS can be found here.

ART test kits will return one of three possible test results:

  • negative or “AG-”;
  • positive or “AG+”; or
  • invalid or “AG Invalid”.

Employees that obtain an “AG Invalid” test result are required to immediately undergo a follow-up ART. Employees that obtain a second “AG Invalid” test result from this follow-up ART will be regarded as having a “Double Invalid” test result.

Enterprises should:

  1. verify the test results obtained by staff by inspecting the physical test result slip, SMS or test kit evidencing the test results;
  2. upload the test results obtained by their employees from ESSS onto SRS in accordance with the following:
    - if the test result is “AG+” or “Double Invalid”, upload the test result of that employee onto SRS no later than 30 minutes after the ESSS for that specific employee is completed;
    - if the test result is “AG-”, upload the test result of that employee no later than 24 hours after the ESSS for that specific employee is completed
  3. not allow any employee that has obtained a positive ART result “AG+”, invalid result “AG Invalid” or two immediately consecutive invalid results “Double Invalid” to enter or remain at the workplace;
  4. direct any employee that has obtained an AG+ or Double Invalid test result to undergo a COVID-19 polymerase chain reaction (PCR) test and self-isolate; and
  5. only allow the employee described in Point 3 to enter or remain in the workplace if that employee has subsequently undergone a PCR test and the test result of that PCR test shows that he or she is negative for COVID-19 infection.

If the event the Swab Supervisor submits the results of an employee erroneously, he or she should fill in the correct details here.

If employee obtains “AG+” or “Double Invalid” test result from ESSS and shows signs of acute respiratory infection (ARI) e.g. cough, sore throat, runny nose, loss of sense of smell

  1. contact the Ministry of Health’s Case Management Task Group (CMTG) at 6435-4060 to arrange for conveyance of that employee to a Swab Isolation Facility (SIF) for further isolation and confirmatory PCR tests; and
  2. notify that employee that he will be conveyed to a Swab Isolation Facility for the purposes stated in above and to self-isolate in the interim.

If employee obtains an “AG+” or “Double Invalid” test result from ESSS and does not show signs of ARI

  1. contact and make an appointment for that employee to visit a doctor for a confirmatory PCR test at a Swab and Send Home Public Health Preparedness Clinic (SASH PHPC);
  2. provide an employer-signed copy of the referral note to the worker, and arrange for the employee to be conveyed to the SASH PHPC to take a confirmatory PCR test;
  3. remind the employee to bring his or her NRIC, Employment Pass, S Pass or Work Permits (whichever is relevant) for verification at that SASH PHPC, and to self-isolate in the interim; and
  4. notify that employee that he or she has to self-isolate at home until the PCR test result has returned.

Enterprises should remind employees who have obtained an “AG+” or “Double Invalid” test result to go for their confirmatory PCR swab on a daily basis. After 72 hours have elapsed from the time of their ART, enterprises must check if these individuals have gone for their confirmatory PCR swabs and report those who have yet to do so within the same day via go.gov.sg/artpositivenoncompliance.

FET will be mandatory for all outlet employees at dine-in F&B establishments from 15 July 2021.

To fulfil FET requirements, enterprises must adhere to the guidelines listed in this document.

Please note that this FET regime is being imposed under the COVID-19 (Temporary Measures) (Control Order) Regulations. Failure to comply with the requirements set out herein may result in prosecution and/or other enforcement action, including suspension/closure of operations1.

1 F&B establishments must comply with the COVID-19 (Temporary Measures) (Control Order) Regulations and implement Safe Management Measures (SMMs), as set out on the COVID Gobusiness website. They are also required to comply with the SMMs set out by Enterprise Singapore (ESG), Housing & Development Board (HDB), Singapore Food Agency (SFA), Singapore Tourism Board (STB) and Urban Redevelopment Authority (URA).

Please find a list of references below:

For more guides and materials, please refer to the section at the end of the webpage.

For enquiries, please call the Enterprise Singapore Infoline at 6898 1800 or reach out to us at go.gov.sg/helloesg.




 

Personal care services

All outlet employees, regardless of vaccination status, working in all PCS establishments (e.g. facial and nail services, spas/saunas, massage establishments, hairdressing, and make-up services) must undergo FET. This includes both part-time and full-time employees, as well as third-party contracted staff (e.g. cleaners) who work at the establishments. Business owners and store managers that work at the workplace must also undergo FET.

Staff may be exempted from the FET RRT based on the following, subject to approval from the respective sector lead Government agencies:

  • Contraindication (e.g. nasal surgery, facial injury that may affect the collection of nasal samples from the nostril);
  • Exemption due to special needs and disability (e.g. special needs such as autism, disability such as vision loss and physical impairment);
  • Exemption due to past infection from COVID-19 within 270 days, with the following supporting documents:
    • Positive COVID-19 test record in HealthHub within 270 days (this should be the first C+ from the last episode of confirmed infection/re-infection, a C+ from persistent shedding will not be counted); or
    • Doctors’ discharge memo

Staff will be tested at least once every 14 days. From 13 September 2021, this frequency will be increased, and staff will need to tested at least once every seven days.

PCS establishments are encouraged to conduct Employer-Supervised Self-Swab (ESSS), where employees will swab themselves under the supervision of a trained staff (‘Supervisor’). Supervision can be done either on-site at the workplace or virtually using tools such as video conferencing. To conduct ESSS, establishments will need to undergo training provided by the Government to supervise employees’ self-swabs.

Small businesses that might not be able to organise the supervised self-swabs on their own can make appointments for their employees to undergo FET at Quick Test Centres (QTCs).

  • PCS establishments located in shopping / standalone complexes can make appointments to undergo FET at QTCs here;
  • PCS establishments located in the heartlands should make appointments to undergo FET at QTCs here.

The costs for FET will be borne by the Government until 31 December 2021.

Enterprises conducting ESSS for their employees are required to ensure that:

  1. they have appointed trained Swab Supervisors to ensure that each and every employee is supervised by a trained Swab Supervisor (see section below on “How do I train staff to become supervisors for ESSS?”);
  2. test results obtained by employees from ESSS are uploaded on the Swab Registration System (SRS) in accordance with the FET requirements (see section below on “How do I request test kits / record the FET results?”); and
  3. employees that obtain ‘AG+’ or ‘Double Invalid’ test results under ESSS are managed in accordance to FET regulations (see section below on “What should I do if an employee obtains an ‘AG+’ / ‘Double Invalid’ ART result?”)

To support establishments in their efforts to get started on FET, the Government will set up training programmes that companies can leverage to train supervisors in their establishments to supervise ART self-swabs for their staff.

All PCS establishments must nominate at most two employees per outlet to attend a 4-hour virtual Supervisory Training in ART Self-Swab conducted by the Ministry of Health (MOH)’s appointed vendor, HMI Institute. Nominated employees above 50 years old must be fully vaccinated (i.e. have received two doses of the COVID-19 vaccination from our national vaccination progamme).

Staff who complete the course will be issued a certificate of attendance.

To register staff for the Supervisory Training, PCS establishments should book their training slot directly with HMI Institute here.

Upon successful sign-up, a web link will be sent for employees to attend the virtual training session via Zoom.

Please note that timings for the training are from a) 8am-12pm, b) 2pm-6pm and c) 6pm-10pm. These will be available on a first-come-first-served basis.

Note: Massage establishments should refer to the instructions sent via emails by the Police Licensing & Regulatory Department (PLRD) on the actions to be taken to be enrolled on ESSS.

PCS establishments should submit their essential details here to arrange for both the self-collection of test kits and set-up of the Swab Registration System (SRS) account to be used for uploading FET results.

Self-collection of test kits

The Government will be supplying ART test kits to enterprises until 30 September 2021.

The following details are required to facilitate the self-collection of test kits:

  • Name of Point-of-Contact (POC)
  • Full delivery address
  • Postal code
  • Email (to receive confirmation email, if any)
  • Mobile number of POC (to receive confirmation SMS, if any)
  • Number of employees (including all full-time, part time and third-party contracted staff)

Following the submission of details, a confirmation email from a third-party vendor will be sent to your company POC with the collection location and date within a week. An SMS will subsequently be sent when the kits are ready for collection. The kits must be collected within three days upon receipt of the SMS.

For ART kit replenishment for subsequent months, companies can submit orders via go.gov.sg/fet-kits. Company POCs should log in with the contact number and email address used for the initial registration, and opt for either delivery and self-collection. The number of kits / staff indicated cannot exceed the numbers previously declared. If amendments are required, companies should submit an Amendment Order via the the same link on the order page with justification for the additional numbers.

Enterprises shall only use the ART test kits that are supplied by the Government for ESSS and shall not distribute, supply or sell them to any third-party.

Company POCs will receive an email notification after the SRS accounts have been set up. They will be responsible for uploading the results.

More details on how to use the SRS can be found here.

ART test kits will return one of three possible test results:

  • negative or “AG-”;
  • positive or “AG+”; or
  • invalid or “AG Invalid”.

Employees that obtain an “AG Invalid” test result are required to immediately undergo a follow-up ART. Employees that obtain a second “AG Invalid” test result from this follow-up ART will be regarded as having a “Double Invalid” test result.

Enterprises should:

  1. verify the test results obtained by staff by inspecting the physical test result slip, SMS or test kit evidencing the test results;
  2. upload the test results obtained by their employees from ESSS onto SRS in accordance with the following:
    - if the test result is “AG+” or “Double Invalid”, upload the test result of that employee onto SRS no later than 30 minutes after the ESSS for that specific employee is completed;
    - if the test result is “AG-”, upload the test result of that employee no later than 24 hours after the ESSS for that specific employee is completed
  3. not allow any employee that has obtained a positive ART result “AG+”, invalid result “AG Invalid” or two immediately consecutive invalid results “Double Invalid” to enter or remain at the workplace;
  4. direct any employee that has obtained an AG+ or Double Invalid test result to undergo a COVID-19 polymerase chain reaction (PCR) test and self-isolate; and
  5. only allow the employee described in Point 3 to enter or remain in the workplace if that employee has subsequently undergone a PCR test and the test result of that PCR test shows that he or she is negative for COVID-19 infection.

If the event the Swab Supervisor submits the results of an employee erroneously, he or she should fill in the correct details here.

If employee obtains “AG+” or “Double Invalid” test result from ESSS and shows signs of acute respiratory infection (ARI) e.g. cough, sore throat, runny nose, loss of sense of smell

  1. contact the Ministry of Health’s Case Management Task Group (CMTG) at 6435-4060 to arrange for conveyance of that employee to a Swab Isolation Facility (SIF) for further isolation and confirmatory PCR tests; and
  2. notify that employee that he will be conveyed to a Swab Isolation Facility for the purposes stated in above and to self-isolate in the interim.

If employee obtains an “AG+” or “Double Invalid” test result from ESSS and does not show signs of ARI

  1. contact and make an appointment for that employee to visit a doctor for a confirmatory PCR test at a Swab and Send Home Public Health Preparedness Clinic (SASH PHPC);
  2. provide an employer-signed copy of the referral note to the worker, and arrange for the employee to be conveyed to the SASH PHPC to take a confirmatory PCR test;
  3. remind the employee to bring his or her NRIC, Employment Pass, S Pass or Work Permits (whichever is relevant) for verification at that SASH PHPC, and to self-isolate in the interim; and
  4. notify that employee that he or she has to self-isolate at home until the PCR test result has returned.

Enterprises should remind employees who have obtained an “AG+” or “Double Invalid” test result to go for their confirmatory PCR swab on a daily basis. After 72 hours have elapsed from the time of their ART, enterprises must check if these individuals have gone for their confirmatory PCR swabs and report those who have yet to do so within the same day via go.gov.sg/artpositivenoncompliance.

FET will be mandatory for all outlet employees at all PCS establishments from 15 July 2021.

To fulfil FET requirements, enterprises must adhere to the guidelines listed in this document.

Please note that this FET regime is being imposed under the COVID-19 (Temporary Measures) (Control Order) Regulations. Failure to comply with the requirements set out herein may result in prosecution and/or other enforcement action, including suspension/closure of operations1.

1 PCS establishments must comply with the COVID-19 (Temporary Measures) (Control Order) Regulations and implement Safe Management Measures (SMMs), as set out on the COVID Gobusiness website. They are also required to comply with the SMMs set out by Enterprise Singapore (ESG), Housing & Development Board (HDB), Singapore Food Agency (SFA), Singapore Tourism Board (STB) and Urban Redevelopment Authority (URA).

Please find a list of references below:

For more guides and materials, please refer to the section at the end of the webpage.

For enquiries, please call the Enterprise Singapore Infoline at 6898 1800 or reach out to us at go.gov.sg/helloesg.

Training materials and references

SRS materials

FET workflow materials