A coffee shop with digital ordering and payment, the retailing of ready meals both in-store and online, and unmanned vending machine cafes that satisfy the demand for tasty hot meals round-the-clock – these are a few new concepts that have been introduced in recent years.
Take a look at how the food services industry is adopting technology and innovative formats to increase productivity and adapt to changing consumer preferences.
Transform your traditional coffee shop into a modern one that makes use of technology to raise productivity and save on manpower. Rethinking your operating model not only helps you to overcome the challenge of manpower shortage, but can also improve your employees’ working conditions.
If you are bidding for a new coffee shop space, you will need to show how you plan to organise your operations in a more efficient way. This includes both the front-of-house and the back-of-house operations, such as digital ordering and cashless payment.
Drop us an email if you are keen to find out how to set up your own productive coffee shop.
Thanks to food freezing technology, ready meals have found their way into the homes and offices of busy families and workers, and the demand is growing.
Set up your food business in the largely untapped ready meals market. With new technology, you can produce ready meals, while retaining the quality, taste, and nutritional value of the food.
There are many ways to sell your ready meals – through supermarkets, convenience stores and eateries, without opening more outlets or hiring more workers. You can even leverage Singapore’s brand name of quality and consumers’ trust in our food safety standards to export your products.
Email us to find out more about developing and retailing ready meals.
Vending machines are sprouting up across the island. Using a food vending machine is a convenient and fast way to serve up your ready meals.
There is no need to hire food service staff, saving you up to 90% of the manpower cost compared to a typical food stall. Your customers can get a hot and tasty meal at any time of the day – all in less than three minutes.
Email us to find out more about setting up your own vending machines for ready meals.
Instead of preparing and processing food manually in the outlet where the food is served, you can use simple automated kitchen equipment in your outlet or adopt a central kitchen concept.
Using automated equipment such as automated noodle boiler or rice dispenser can boost your productivity and ensure food consistency. Likewise, IT solutions can help you manage processes such as food ordering, table booking and inventory more efficiently.
You can incorporate these equipment and IT solutions into your food business with support from the Productivity Solutions Grant.
A central kitchen prepares and processes most of the food before they are delivered to the outlets. It is a quick and easy way to serve up the food to your customer.
A central kitchen:
Email us if you want more information on building a central kitchen for your chain of F&B outlets.
Food standards and regulations are crucial in ensuring confidence that food sold in Singapore are safe for consumption. Consumers today are greeted by a plethora of food options, ranging from ready meals to food delivery, and food vending machines to cater to changing lifestyles. You can adopt food safety standards such as ISO22000: Food Safety Management System to maintain or increase consumer confidence in your products’ quality, while continuously innovating and diversifying your product offerings.
Learn about why standards matter in the food industry. You can also find out more about standards relating to the Food industry here.
Start Digital is an initiative, in collaboration with IMDA, under the SMEs Go Digital programme to help SMEs adopt digital solutions right from the start.
New companies often prioritise business development and profit generation. As a result, operations management may take a backseat. By digitalising early, you can better focus and capture opportunities for your business without being constrained by day-to-day operations.
With our Start Digital Pack, SMEs can get access to modular digital solutions that will help accelerate their start up process and business growth. For more information, visit www.imda.gov.sg/StartDigital.
Digital Resilience Bonus (DRB) is an initiative, in collaboration with IMDA, under the SMEs Go Digital programme to improve the digital capabilities of SMEs.
As a pilot, eligible businesses from the retail and food services sectors will receive up to S$10,000 if you adopt baseline digital solutions such as PayNow Corporate and e-invoicing, as well as digitalise business processes, create online channels and implement data mining and analytic solutions.
Find out more here.
The Heartlands Go Digital initiative provides retail and F&B enterprises in the heartlands with affordable solutions to kickstart your digital journey.