Given stricter safe distancing measures due to the evolving COVID-19 situation, demand for food delivery is expected to hike. As such, we have launched the Food Delivery Booster Package to support F&B businesses make the transition from offline to online sales through these initiatives:
Click here for an overview of the Food Delivery Booster Package.
If your business is currently fulfilling delivery orders through other third party logistics partners (i.e. deliveries not carried out via Bungkus, Chope, Deliveroo, foodpanda, GrabFood and Startaster), the Package will fund 20% of the delivery cost per trip, for orders made between 7 April and 1 June 2020. There is no cap on the qualifying food delivery transaction value.
To qualify, an F&B business must have a food shop or food stall license issued by the Singapore Food Agency (SFA), and be selling food that is prepared on-premise for immediate consumption1.
The support of 20% per delivery cost will be disbursed through eligible third party logistics partners2. Please click here for the list of eligible partners.
From 7 April to 1 June 2020, F&B businesses who are existing operators on and new entrants to six online food delivery platforms – Bungkus, Chope, Deliveroo, foodpanda, GrabFood and Startaster – will receive a reduction of five percentage points of the commission cost charged by the food delivery platforms under the Food Delivery Booster Package3. There is no cap on the qualifying food delivery transaction value.
To qualify, local F&B businesses must be selling food that is prepared on-premise for immediate consumption. This covers smaller establishments such as hawker stalls and cafes, to larger outfits such as food caterers and restaurants.
F&B businesses that are already operating on any of the six food delivery platforms below are eligible for the reduction in commission costs; no application is required.
F&B businesses that are currently not on board any of these six food delivery platforms can contact them directly via the contact details listed below to find out more:
We have worked out a capability development pack with Deliveroo, foodpanda and GrabFood to assist F&B businesses in optimising their online presence and gains from food delivery orders. This will cover the following:
These value added services come on top of the current offering given to F&B businesses by Deliveroo, foodpanda and GrabFood, with the cost of each pack valued at more than S$1,500. You can benefit from these additional services by paying a one-time fee of S$100; the rest of the cost will be borne by Enterprise Singapore and the three platform providers. The capability development is applicable for a period of one year from the date of application.
More details of the packs offered by the three food delivery platforms can be found here.
To qualify, local F&B businesses must be selling food that is prepared on premise for immediate consumption. This covers smaller establishments such as hawker stalls and cafes, to larger outfits such as food caterers and restaurants.
You will also need to:
Interested F&B businesses can sign up with Deliveroo, foodpanda and GrabFood directly between 13 April and 31 December 2020 via the contact details listed below:
To help F&B businesses diversify business models and build digital capabilities for growth, we will also provide funding support of up to 90% of eligible costs, including digital marketing and manpower costs, for the following areas through the Enterprise Development Grant (EDG)4:
Creating a virtual brand A virtual brand is an online-only brand that synergises with your business’ core brand. Having a virtual brand can enable you to pilot new concepts and gain additional revenue streams by attracting new customer segments. Click here to find out more about virtual brands.
Developing an online to offline (O2O) strategy This provides insight into how consumers behave and engage with your brand and products/services, and helps you analyse and convert the data gathered into sales through both your online and offline channels. Click here to find out more about O2O strategies.
To qualify, local F&B businesses need to:
Eligible F&B businesses may apply for support through the EDG. Applications will be assessed by Enterprise Singapore based on project scope, project outcomes and competency of service provider.
Click here for the list of Frequently Asked Questions about the Food Delivery Booster Package.