Media Releases 17 Apr 2019 Updated 15 May 2019 SME Centres - ‘go-to’ help for enterprises to build capabilities, scale-up and collaborate to grow Share: MR No.: 012/19 Singapore, Wednesday, 17 April 2019 Majority of the SMEs helped by SME Centres are small and micro enterprises Introduced in 2013, SME Centres are one-stop centres set-up to provide business assistance and drive capability upgrading among SMEs. Their services include one-to-one business diagnosis and advisory services, capability workshops and group-based upgrading projects. In 2018, more than 30,000 enterprises were assisted by SME Centres. More than 95% of the SMEs helped by the SME Centres were micro and small enterprises with less than S$10 million in annual revenue. Micro enterprises with less than S$1 million in annual revenue make up about 70% of the SMEs helped. In 2018, the Singapore Indian Chambers of Commerce (SICCI) with the support of Enterprise Singapore set up SME Centre @ Little India, to bring the SME Centre’s efforts and advisory services closer to the precinct to help more merchants embark on upgrading efforts. This brings the total number of SME Centres located across the island to 13. Solving common challenges together through the group-based upgrading initiative The group-based upgrading initiative, announced by Enterprise Singapore in 2017, aims to aggregate commonly faced business challenges or capability needs of SMEs in the same trade or vicinity, and facilitates group-based solutions for mass deployment to address these needs. By pooling resources and ideas together, SME Centres can help these businesses discover collective solutions to tackle common issues. Since its introduction, the SME Centres have rolled out 28 group-based upgrading projects. These group-based upgrading projects have helped over 400 SMEs to improve sales and revenue, productivity and customer service levels. Over 85% of the SMEs involved in the projects focused on technology adoption such as through digital solutions, to strengthen capabilities in innovation and productivity. SME Centres continue to help SMEs level up, scale up and team up Given the good traction from group-based upgrading projects, SME Centres will roll out 10 more group-based upgrading projects, which will benefit another 100 SMEs, by the end of 2019. The SME Centres will continue to enhance their capabilities in the areas of digitalisation and internationalisation, further expanding the scope of their business diagnosis and capability workshops for local enterprises. To better support SMEs who are keen to make their first foray overseas, ten market-specific workshops have been arranged by the SME Centres for 2019. Markets covered include China, India, Indonesia and Vietnam. The workshops will provide SMEs with vital knowledge on market trends, opportunities, modes of entry and differences in business practices. The SME Centres will also facilitate projects in areas of technology adoption, innovation, process design, business matching and trade fairs participation. Enterprise Singapore will continue to support SME Centres in building their internal competencies and to prepare them for their next phase of growth, where they will offer differentiated and targeted assistance for small and micro enterprises with growth potential. SMEs keen to make an appointment with Business Advisors at various SME Centres can visit here or call 6898 1800 for more information. -End- For examples of SMEs that received support from SME Centres, please refer to Annex A. For media enquiries and/or photos, please contact: Enterprise Singapore Ms Lee Ling Ling Senior Business Partner Corporate Communications DID : +65 6279 3194 Email : firstname.lastname@example.org ____________________________________________________________________ About Enterprise Singapore Enterprise Singapore is the government agency championing enterprise development. We work with committed companies to build capabilities, innovate and internationalise. We also support the growth of Singapore as a hub for global trading and startups, and build trust in Singapore’s products and services through quality and standards. Visit www.enterprisesg.gov.sg for more information.