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Media Releases
16 Jun 2020 Updated 23 Jul 2020

Helping businesses adjust and adapt to the new normal continues to be a priority

MR No.: 046/20

Singapore, Tuesday, 16 June 2020

From 3 April 2020 to 15 June 2020, 110,000 phone and 45,000 email enquiries from businesses impacted by safe-distancing measures were answered through Enterprise Singapore’s Enterprise Infoline (6898 1800) and go.gov.sg/sdenquiries. With advisories and guidelines that were applicable to different sectors as the COVID-19 situation evolved, the Infoline provided business owners with help to navigate the compliance requirements; procedures that can be complex particularly for small and micro SMEs. It also became an invaluable feedback channel for government agencies to understand and rectify challenges that were shared by businesses from different sectors, with the evolving COVID-19 situation. Updated information on the support measures, announced in the four budgets, to help distressed companies stay afloat and re-open safely were frequently addressed through phone and email enquiries as well.

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