Claims

Claims Process
 

Step 1: Prepare Supporting Claim Documents

*Note: You will not be able to submit your claims until (1) you have accepted the LOF and (2) all your interns have completed the online Student Feedback and uploaded the Student Internship Report.

  • Please prepare the following mandatory documents for each intern for your internship claim (documents are to be in PDF, DOC, XLS, XLSX formats for upload to GRTNet):
    • Payslips of all claimable months
    • Company bank statement of any claimable month
    • GIRO form (signed)
      (Hardcopy to be mailed to Enterprise Singapore, Finance Division, 230 Victoria Street, #09-00, Bugis Junction Office Tower, Singapore 188024, Attn: Eve Poh, Finance Department if this is your first time making a claim or if you intend to change your bank account for the crediting of approved GRT (Internship) claims)
    • Completed Company Feedback PDF e-form (to be downloaded from GRTNet)
    • Ensure that your intern has completed the online Student Feedback and uploaded the Student Internship Report (i.e. Internship report submitted to school or write-up from the student on key learning points and experience from internship)
      (Click here for the Quick User Guide to submit a student feedback – for interns)

Step 2: Complete Online GRT Claim

  • Log in to GRTNet via CorpPass to complete your online GRT claim

Step 3: Monitor Claim Status

  • Ensure that you provide the relevant additional supporting documents or clarifications if required

Step 4: Receive Claim Approval Confirmation

  • If your claim is successful, you will receive an email notification

What happens after I’ve submitted my claims?

  • A TAC officer and Enterprise Singapore officer will be evaluating your claim and you will be notified if we require clarification and/or provision of additional supporting documents.

What happens if I am unable to submit my claims on time?

  • All claims must be submitted within six months from the end of the qualifying period as stated in the Letter of Offer for it to be valid. If you are unable to submit your claims on time, you may request for a one-time extension via the GRTNet online portal. Extension requests will be assessed on a case-by-case basis.

Click here for a step-by-step guide to GRT claims submission