Product Safety Alerts and Recalls

We conduct compliance checks on consumer products sold locally to ensure they adhere to safety requirements. Stay up to date with the latest news regarding unsafe consumer products identified in Singapore.

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Displaying 8 out of 405 results

16 Oct 2020

Cotton On Group has announced a voluntary recall of the Typo Harry Potter ‘Lumos’ (style number 138316-08) and Marvel ‘Avengers Assemble’ (style number 138316-09) Projection Pens. The button battery compartment of the Projection Pen may not be adequately secured and has the potential to allow children easy access to the button batteries by simple twisting, which may cause a choking hazard.

 

Harry Potter ‘Lumos’ and Marvel ‘Avengers Assemble’ Projection Pens

 

Affected units were sold between November 2019 and September 2020.

 

Consumers are advised to return the affected product at any Typo store for a refund or exchange. For more information, consumers may contact Cotton On’s customer service team at +65 800 852 6326, email customerenquiries@cottonon.com, or use the chat function at cottonon.com/SG.

 

 

 

 

05 Oct 2020

LG Electronics Inc ("LGE") has announced a free power board replacement service on 18 models of OLED televisions which were produced by LGE from February 2016 to September 2019. This is to prevent any possible overheating issues which may arise.

 

Year Model

2016

OLED65E6, OLED65G6, OLED77G6

2017

OLED65B7, OLED65C7, OLED65E7, OLED65G7, OLED65W7, OLED77G7, OLED77W7

2018

OLED65G8, OLED65W8, OLED77C8, OLED77W8

2019

OLED65W9, OLED77B9, OLED77C9, OLED77W9

 

Consumers who own LGE’s OLED televisions are advised to check if your product is affected here and contact LGE for the free power board replacement service.

 

For more information, please visit LGE's website or contact LGE’s call center at 6512-0555.

 

15 Sep 2020

Goldland International has announced a voluntary recall of Iona GLWD700 water dispenser with serial numbers beginning with 11AR** to 18AR**, due to a fire risk that may be associated with the wear and tear of an internal relay on the circuit board.

 

Consumers who purchased Iona GLWD700 water dispensers with the above serial numbers are advised to immediately stop using the water dispensers. For details on redress options, contact Goldland International at 6743 2926 between 9am and 5.30pm on weekdays, email cs@iona.com.sg or visit Goldland International’s website for more information.

 

The model number can be found on the back of the product:

IONA water dispensers        IONA model number

 

 

 

19 Feb 2020

Pacifier Clip D-16X-2


Sample taken from
Seller “Monzter World” on Qoo10

Comments
During the testing of this sample, it was found that the product did not comply with the safety and informational requirements for soother holders:
  • EN 12586:2007+A1:2011 – Child use and care articles – Soother holder – Safety requirements and test methods.

The ventilation holes on the soother holder are not sufficiently large, posing a suffocation hazard.


The soother holder is too long, posing a strangulation hazard.


The soother holder has small parts which can be detached easily; these parts pose a choking hazard.


Instructions and warnings provided were not in accordance to the requirements (e.g. content, format, language).


No report of incident or injury related to the use of this product has been received to date.


What should consumers do?
Consumers who have bought the product are advised to stop using it immediately.

 

 

 

 

19 Feb 2020

Fancyqube Cute Baby Dummy Pacifier Clip Chain Purple


Sample taken from
Seller “Fancyqube Fashion” on Lazada

Comments
During the testing of this sample, it was found that the product did not comply with the safety and informational requirements for soother holders:
  • EN 12586:2007+A1:2011 – Child use and care articles – Soother holder – Safety requirements and test methods.

The ventilation holes on the soother holder are not sufficiently large, posing a suffocation hazard.


The soother holder is too long, posing a strangulation hazard.


The soother holder has parts that can be broken easily.


Instructions and warnings provided were not in accordance to the requirements (e.g. content, format, language).


No report of incident or injury related to the use of this product has been received to date.


What should consumers do?
Consumers who have bought the product are advised to stop using it immediately.

 

 

 

 

19 Feb 2020

Baby Wooden Pacifier Clips with Silicone Colourful Beads, Nature Wood Pacifier


Sample taken from
Seller “Yichuang66.sg” on Shopee

Comments
During the testing of this sample, it was found that the product did not comply with the safety and informational requirements for soother holders:
  • EN 12586:2007+A1:2011 – Child use and care articles – Soother holder – Safety requirements and test methods.

The ventilation holes on the soother holder are not sufficiently large, posing a suffocation hazard.


The soother holder is too long, posing a strangulation hazard.


The soother holder has small parts (including the fastener) which can be detached easily; these parts pose a choking hazard. The entire soother holder can also break apart easily.


There are openings on the soother holder that pose a finger entrapment hazard.


The exposed cord of the soother holder is thin and long enough to pose a strangulation hazard.


Instructions and warnings provided were not in accordance to the requirements (e.g. content, format, language).


No report of incident or injury related to the use of this product has been received to date.


What should consumers do?
Consumers who have bought the product are advised to stop using it immediately.

 

 

 

 

13 Jan 2020

Philips Avent has announced a voluntary recall for the Digital Video Baby Monitor (SCD620). The battery in the parent unit may overheat while plugged into the electrical connection, posing a fire hazard.

 

Philips Digital Video Baby Monitor

 

Affected units were sold between January 2016 and March 2018.

 

Consumers who own the Digital Video Baby Monitor are advised to check if your product is affected here and visit the nearest Philips store for a full refund or a product replacement.

 

For more information, please visit Philips’s website or contact Philip’s Customer Care at +65 6882 3999.

 

08 Jan 2020

Decathlon has announced a voluntary recall of the Baby Seat 100 Bclip. The attachment point of the child’s buckle may break if a turquoise blue line appears on the front of the black buckle.

 

Decathlon Baby Seat 100 BClip

 

Affected units were sold between 01 October 2018 and 20 November 2019.

 

Consumers who own the Baby Seat are advised to stop using the product immediately and visit the nearest Decathlon store for a full refund or a product replacement.

 

For more information, please visit Decathlon’s website or contact Decathlon’s Customer Relations Centre at +65 6225 4773.