Singapore is a famous food capital in Asia. The food services industry plays a vital role in our economy. The industry contributed 0.6% of Singapore’s gross domestic product in 2020 and employed about 220,300 workers as of December 2021.
At the national level, we launched the first Food Services Industry Transformation Map in 2016 which mapped out strategies to help food enterprises progress and seize new growth opportunities.
In 2022, the refreshed Food Services ITM was launched to further develop the food services industry into an innovative and resilient one, with a stable of homegrown regional brands.
Increasingly, local food and beverages (F&B) companies are using technology to operate more efficiently. For example, diners can now order and pay for food digitally on mobile devices. Adopting technology will help you level up your services in the highly competitive food industry.
Close to 9 in 10 F&B outlets are using at least one digital solution to work more productively1. You can identify and adopt digital technologies that are best suited for your business needs in the Food Services Industry Digital Plan.
Advanced technology such as robotics, driven by artificial intelligence2, is also making its presence in the food services. This will impact both front-of-house and backend processes for food preparation and business operations.
1 Based on a survey conducted by the Infocomm Media Development Authority and Experian Singapore Pte Ltd in 2021
2 “Examples of AI in Restaurants and Food Services”, Techemergence, 16 September 2018
F&B companies are differentiating themselves with innovative dining concepts, products and services to offer customers better dining experiences and cater to changing consumer preferences.
With a growing segment of consumers looking to make more sustainable and environmentally conscious choices, F&B businesses can leverage on sustainability as a new value proposition.
Take your F&B business to the next level by bringing it abroad. More and more Singapore food companies are establishing their brands overseas through joint ventures, franchises or corporate-owned outlets. You could do the same.