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Business Excellence

The Business Excellence (BE) initiative has been sunsetted and application for Enterprise Development Grant (Business Excellence) has closed. Organisations interested in BE certification must submit their applications by 30 September 2020.

Based on the internationally benchmarked Business Excellence (BE) framework, the BE initiative gives businesses insights on how they can improve business performance. The BE initiative was first introduced in 1994 as a recognition programme to strengthen Singapore organisations' capabilities and instill the mindset of organisational excellence.

Till date, over 2,000 organisations were recognised through the BE awards and certifications. Many leveraged the BE framework to strive for robust standards of management practices.

25 years on, key stakeholders have assessed that the BE initiative has achieved its intent in instilling excellence among organisations, and hence will come to a closure in 2020.

While the BE initiative as a recognition programme concludes, the mindset and practice of business excellence remain salient. The key elements of excellence are supported by various programmes, initiatives and awards administered by economic agencies and industry partners.

For BE certified organisations, the certifications are still valid for three to four years from the date of certification, depending on the certification type.

Businesses who are interested to embark on their capability building journey can reach out to the SME Centres here.

Business Excellence (BE) Certifications
The Business Excellence (BE) Certifications, namely Singapore Quality Class (SQC), SQC with People, SQC with Innovation and SQC with Service, will be discontinued with effect from 1 October 2020. Organisations who still wish to apply for BE certification can submit their application by 30 September 2020.

  • Apply for BE certification
  • Application Guide
  • Business Excellence (BE) Framework
  • Extension Form
  • Identity Guide
  • List of Organisations Certified to BE Standards
Business Excellence (BE) Awards

The Business Excellence (BE) Awards, namely Singapore Quality Award, People Excellence Award, Innovation Excellence Award and Service Excellence Award, has concluded its 25th year in 2019 and will no longer be available from 2020 onwards.

Below are the summary reports of past BE Award winners:

Year 2019

  • ASM Pacific Technology
  • Maritime and Port Authority of Singapore
  • Singapore Prison Service

Year 2018

  • National Library Board
  • Institute of Technical Education
  • Housing Development Board
  • Beca Carter Holdings

Year 2017

  • Ministry of Manpower
  • Select Group Pte Ltd
  • SP Services Limited

Year 2016

  • Defence Science and Technology Agency
  • Hwa Chong Institution
  • Maritime and Port Authority of Singapore
  • National Library Board
  • Singapore Civil Defence Force

Year 2015

  • Immigration & Checkpoints Authority
  • JUMBO Group of Restaurants
  • Sheng Siong Group Ltd
  • Singapore Civil Defence Force

Year 2014

  • Agency for Science, Technology and Research
  • Anglo-Chinese School (Independent)
  • Defence Science and Technology Agency
  • OCBC Bank - Consumer Financial Services Division (Part 1)
  • OCBC Bank - Consumer Financial Services Division (Part 2)
  • OCBC Bank - Consumer Financial Services Division (Part 3)
  • United Overseas Bank (Channels)
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(Last updated on 13 August 2020 12:18:32)