Service Excellence


Grow your business by providing excellent service, meeting customers’ needs well and retaining loyal customers.

Enjoy a complimentary one-to-one advisory by business advisors from Heartland Enterprise Centre Singapore (HECS) to uplift your service excellence capabilities in three areas:

  • Discover your Service Unique Selling Point (USP) and core values
  • Understand your customers' personas, needs and pain points
  • Identify service gaps and opportunities to improve customer engagement, attract and retain more customers


  • Business entity is registered and incorporated in Singapore 
  • Has a minimum of 30% local shareholding
  • Has a group annual turnover not exceeding S$100 million per annum based on the most recent audited report, or group employment not exceeding 200 employees
  • Owns a physical storefront or shop and operates a business in the heartlands


Ready to apply?
Connect with our Business Advisors from HECS for a free consultation by calling 6741 3429 or clicking the button below.


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