Service Excellence
For heartland enterprises interested in enhancing their service experience to attract and retain more customers.
Complimentary one-to-one advisory by Heartland Enterprise Centre Singapore (HECS) business advisors.
About
Grow your business by providing excellent service, meeting customers’ needs well and retaining loyal customers.
Enjoy a complimentary one-to-one advisory by business advisors from Heartland Enterprise Centre Singapore (HECS) to uplift your service excellence capabilities in three areas:
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Discover your Service Unique Selling Point (USP) and core values -
Understand your customers' personas, needs and pain points
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Identify service gaps and opportunities to improve customer engagement, attract and retain more customers
Eligibility
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Business entity is registered and incorporated in Singapore
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Has a minimum of 30% local shareholding
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Has a group annual turnover not exceeding S$100 million per annum based on the most recent audited report, or group employment not exceeding 200 employees
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Owns a physical storefront or shop and operates a business in the heartlands
Apply
Ready to apply?
Connect with our Business Advisors from HECS for a free consultation by calling 6741 3429 or clicking the button below.
Resources
Service Excellence
Other ways we help
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Refresh your shopfront, layout and design with the help of our appointed vendors.
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Identify and implement relevant IT solutions to enhance your productivity.
